Office Assistant / Receptionist

Our client is seeking a proactive and personable Office Assistant / Receptionist to ensure the smooth running of their offices and deliver a welcoming front-of-house experience. This dual-location role combines reception duties with hands-on office support, helping maintain a productive and professional workplace environment.

As the first point of contact for visitors and callers, you will play a key part in creating a positive experience while also providing vital behind-the-scenes support to the wider team.

Company Benefits:

• Competitive salary and annual bonus scheme
• Pension Scheme
• Death in service benefit
• Long service rewards
• 25 days’ holiday plus Bank Holidays
• Flexible and hybrid working

Key Responsibilities:

• Greet visitors warmly and ensure a professional, friendly experience
• Answer and direct incoming calls promptly and courteously
• Take accurate messages and deliver them quickly to the appropriate team members
• Maintain a clean, welcoming reception area and meeting rooms
• Assist with refreshments and hospitality when required
• Handle ID checks and documentation in accordance with company policy
• Sort, distribute and manage incoming and outgoing mail and deliveries
• Organise archiving of documents and manage storage records
• Photocopy and prepare documentation, often to tight deadlines
• Monitor and restock office supplies and stationery
• Run occasional errands and support ad hoc administrative tasks
• Provide basic IT and typing support where needed
• Offer assistance across departments as required
• Maintain confidentiality and act with discretion at all times
• Demonstrate a positive and team-oriented attitude
• Uphold professional and customer-focused standards consistently

Experience and Skills Requirements:

• GCSE (or equivalent) in English and Maths (Grade A*-C / 9-4)
• Previous experience in a reception, customer service or office support role
• Professional telephone manner and excellent communication skills
• Friendly, approachable, and client-focused attitude
• Ability to prioritise and stay organised under pressure
• Able to work independently and show initiative
• Presentable and well-groomed with a professional appearance
• Comfortable with light physical tasks (e.g. lifting boxes, files)
• Proficient in using standard IT and office software
• Reliable, discreet, and committed to maintaining confidentiality
• Willing to learn, adapt and support others             

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.